Privacy Policy

At Earthcore Spares, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following information when you visit our website, make a purchase, or contact us:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Details: Processed securely through trusted payment gateways (we do not store your card details).

  • Order Information: Product details, order history, and delivery preferences.

  • Website Usage Data: IP address, browser type, device information, and pages visited.

2. How We Use Your Information

Your information is used for:

  • Processing and delivering orders.

  • Responding to inquiries and providing customer support.

  • Improving our website, services, and product offerings.

  • Sending order updates, invoices, and promotional offers (with your consent).

  • Meeting legal, tax, and compliance requirements.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

  • Service Providers: Such as payment processors, courier services, and IT support.

  • Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies to enhance user experience, analyze site traffic, and remember preferences. You can disable cookies in your browser settings, but some features may not work correctly.

6. Your Rights

You have the right to:

  • Request access to your personal data.

  • Update or correct your information.

  • Request deletion of your data (subject to legal requirements).

  • Opt-out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

For questions about this Privacy Policy please contact us:

Earthcore Spares
Business Address: Serenas 36, Tower 1/401, Sohna Road, Gurugram – 122001
Phone Number: +91-8340245596, +91-8319059922
Email Address: Parts@earthcorespares.com